SpecSync Documentation
Jira
Jira
  • Introduction to SpecSync for Jira
  • Getting started
    • Getting started using SpecFlow
    • Getting started using Cucumber or other Gherkin-based BDD tool
  • Installation & Setup
    • Install as .NET tool
    • Install as .NET Console App
    • Install as native binaries for Linux or macOS
    • Install as Docker image
    • Setup and Configure
  • Features
    • Push features
      • Pushing scenario changes to Test Cases
      • Configuring the format of the synchronized test cases
      • Synchronizing Scenario Outlines
      • Update Test Case fields
      • Attach files to Test Cases using tags
      • Customization: Setting Test Case fields with default values
      • Customization: Update custom Test Case fields on push
      • Customization: Ignoring marked Test Case steps
      • Customization: Ignoring Test Case Tags
      • Customization: Ignore non-supported local tags
      • Customization: Mapping tags
      • Customization: Synchronizing scenarios from feature branches
      • Customization: Automatically link changed Test Cases
      • Customization: Synchronize linked artifact titles
      • Customization: Do not synchronize title
    • Pull features
      • Pulling Test Case changes to local scenarios
    • Common synchronization features
      • Configuration key
      • Remote scope
      • Linking Work Items using tags
      • Synchronizing Test Case hierarchies
      • Excluding scenarios from synchronization
      • Synchronization conflict resolution
    • Test result publishing features
      • Publishing test result files
    • General features
      • Jira authentication options
      • Configuration file
      • Hierarchical configuration files
      • Local test case conditions
      • Configuration wizards
      • SpecSync plugins
    • Customizations
    • Plugin list
  • Licensing
  • Guides
    • What is my Jira server URL?
    • Jira Test Case Management (TCM) solution
    • How to define the local feature-set to be synchronized
    • Filters and scopes
    • How to use SpecSync from build or release pipeline
    • How to upgrade to a newer version of SpecSync
    • How to attach files to test results
    • Using SpecSync with Cucumber
    • Using SpecSync with Cypress
    • Using SpecSync with Postman
    • Using SpecSync with TestNG
    • Using SpecSync on macOS or Linux
    • Using SpecSync inside a Docker container
    • Migrating from SpecSync v1 to v5
  • Changelog
  • Release Model and Roadmap
  • Downloads
  • Reference
    • Command line reference
      • init
      • upgrade
      • push
      • pull
      • publish-test-results
      • version
    • Configuration reference
      • toolSettings
      • local
      • remote
      • jira
      • knownRemotes
      • synchronization
        • push
        • pull
        • links
        • attachments
        • format
        • fieldUpdates
      • hierarchies
      • publishTestResults
      • specFlow
      • customizations
    • Compatibility
    • Older versions
  • Contact
    • SpecSync Support
    • Troubleshooting
    • FAQ
  • Project Website
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SpecSync Support

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Last updated 2 years ago

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The SpecSync team is committed to help you with SpecSync related questions and problems with short response times, detailed specific answers and on-line support calls when necessary.

Regardless of whether you have a licensing question, you would like to receive guidance for achieving your synchronization need or you have found a strange error that you cannot handle, feel free to contact us at .

There is a 5-letter support code displayed in the synchronization output for licensed users. Please provide the support code for reporting incidents or license renewal.

We keep collecting common questions in the section of the documentation and on the page.

Enterprise support

For our customers with Enterprise license, we provide priority support covered by a Service Level Agreement (SLA). The SLA for the support services for SpecSync for Jira Enterprise license holders can be downloaded from .

specsync@specsolutions.eu
FAQ
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